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Cookies Policy

Understanding how we use cookies on our website

Home / Cookies Policy

Last Updated: January 2024

This Cookies Policy explains what cookies are, how stormy-bamboo uses them on our website, and your choices regarding their use.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

How We Use Cookies

We use cookies for several purposes on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • Cookie Consent: Remembers your cookie preferences so you don't see the banner on every page.
  • Session Management: Maintains your session while you navigate the website.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • Form Data: Temporarily stores information you enter into forms to improve your experience.
  • Preferences: Remembers choices you make (such as your region or language) to provide a more personalised experience.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website.

  • Page Views: Counts how many people visit different pages.
  • Traffic Sources: Identifies how visitors reach our website.
  • User Behaviour: Shows which features are most and least popular.

Cookies We Use

The following table provides more details about the specific cookies we use:

Cookie Name Purpose Duration Type
cookieChoice Stores your cookie consent preference 1 year Essential
selectedService Remembers service selection for booking confirmation Session Functional
customerName Personalises the thank you page Session Functional

Local Storage

In addition to cookies, we use localStorage, a similar technology that stores data in your browser. We use localStorage for:

  • Remembering your cookie consent choice
  • Temporarily storing form data for the booking confirmation page

Third-Party Cookies

We may use third-party services that set their own cookies. These services include:

  • Analytics providers: To help us understand website usage patterns.
  • Payment processors: To securely process transactions.

These third parties have their own privacy policies that govern how they use the information they collect.

Your Cookie Choices

You have several options for managing cookies:

Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your choice is stored and remembered for future visits.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu. Common options include:

  • Block all cookies
  • Accept all cookies
  • Block third-party cookies only
  • Clear cookies when you close the browser
  • Open a "private browsing" session

Browser-Specific Instructions

For more information on managing cookies in specific browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Impact of Disabling Cookies

Please note that if you choose to disable cookies, some features of our website may not function properly. Essential cookies are required for the basic operation of the website, including:

  • Maintaining your session while browsing
  • Remembering items in your booking form
  • Ensuring security features work correctly

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website responds to DNT signals by limiting non-essential tracking when this signal is detected.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our practices. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about our use of cookies, please contact us:

stormy-bamboo
247 Greenwood Avenue
Richmond, VIC 3121
Australia
Email: [email protected]

stormy-bamboo

Dedicated to providing exceptional care for your pets since 2009. Licensed, insured, and committed to the highest standards of animal welfare.

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Location

247 Greenwood Avenue
Richmond, VIC 3121
Australia

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